Do you know how your customers, clients and service users really feel about you?

Have you ever asked them?

When was the last time you put yourself in your customers’, clients’ or service users' shoes?

How would they feel about you and your business or organisation?

What if they were partially sighted or had other accessibility issues?

Would their perception of you be positive or negative?

Accessibility by default isn’t a given, and poor design choices can inadvertently exclude people with disabilities from accessing your electronic assets, just as the lack of a ramp and lift prevents disabled users from accessing your physical premises and spaces.

This matters. Because if people can’t access your website or read your PDFs then not only are you missing out on lucrative potential customers, clients and service users but you could also be fined and your reputation damaged along with it.

What can you do?

The first step in fixing a problem is knowing what the problem is. Then, once you know the extent of the problem and what the issues are you can do something about it.

Bnode provides Accessibility Audits and delivers Accessibility Training. 

Benchmarking how accessible you are and making improvements not only demonstrates that you care about Accessibility and the needs of your customers, clients and users, but also ensures a consistent approach across all of your digital assets and resources.

As well as getting an audit of your digital assets and resources, work with me, Chris Naylor. Myself and Bnode will train you and your employees, members of staff, stakeholders or volunteers in all aspects of Accessibility and Inclusivity. To make you and them fully aware of the simple steps to make your electronic assets more accessible.

Get in touch today about an accessibility audit, training and workshops.