Networking, GB Update and New ConnectionsAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet...
Networking, GB Update and New ConnectionsAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet...
High Street East, Wallsend, Tyne and Wear, NE28 7AT
07772429359/0191 500 9788
Chat Heroes was created in early 2015. Ahead of it’s time we focused on customer service orientated web chat which led to quality lead generation as opposed to the traditional pay-per-lead competitors. Initially, we focused on property and professional service clients, Chat Heroes now counts major companies in all sectors amongst its client base. From the Chamber of Commerce through to charities. Chat Heroes is headed up by Commercial Director, Paul Lawton.
The contact centre and team of dynamic and dedicated of web chat agents is based in Newcastle upon Tyne and managed by Allison Lawton.
In response to Covid-19 and the devastating financial impact, Chat Heroes gave existing clients understanding, support and help whilst the winds of change swirled around in an unprecedented fashion. The loyal client base responded favourably and Chat Heroes weathered the storm. So much so, in October 2020 Chat Heroes introduced a new, first of it’s kind live web chat client money-back guarantee. In addition and in collaboration with partner companies, Chat Heroes is attempting to help save 1,000 UK Charities from the devastating impact of Covid-19.
Ahead of the curve, Chat Heroes faces the future with ever-growing influence, quality and genuine customer care.
| Day | Open | Open time | Close time |
|---|---|---|---|
| Monday | Open | 9:00am | 6:00pm |
| Tuesday | Open | 9:00am | 10:00pm |
| Wednesday | Open | 9:00am | 10:00pm |
| Thursday | Open | 9:00am | 10:00pm |
| Friday | Open | 9:00am | 10:00pm |
| Saturday | Open | 9:00am | 10:00pm |
| Sunday | Open | 9:00am | 6:00pm |
Public-sector frameworks across categories such as Security and Guarding represent some of the highest-value, most strategically important procurement routes in...
Tender Response Limited
From Leeds to Cheshire, Liverpool to Lancashire — our founder, Lisa Edge, has been out on the road again, championing the power of sharing and the strength of o...
GB Shared
Navigating 2026: How UK SMEs Can Build Stability, Win More Work and Strengthen Sustainability Through Local Supply ChainsUK SMEs closed out 2025 under familiar...
GB Shared
2026 is already reshaping how UK SMEs operate. Costs are rising, supply chains are shifting, AI is accelerating, and procurement rules have fundamentally change...
GB Shared
March on the Move: Connecting Counties, Celebrating CommunitiesMarch has been another month of momentum for GB Shared as we continue strengthening our county‑by...
GB Shared
Public-sector frameworks across categories such as Marketing and Creative represent some of the highest-value, most strategically important procurement routes i...
Tender Response Limited