Why 5-4.8 = 6
Yes, it's yet another article from me about customer experience and journey mapping!This one's all about the impact it can have on your business - why you may t...
Yes, it's yet another article from me about customer experience and journey mapping!This one's all about the impact it can have on your business - why you may t...
2026 is already reshaping how UK SMEs operate. Costs are rising, supply chains are shifting, AI is accelerating, and procurement rules have fundamentally change...
I've written before about what customer experience is, why it's important and how mapping your customer journeys can highlight areas you need to improve to win...
From Leeds to Cheshire, Liverpool to Lancashire — our founder, Lisa Edge, has been out on the road again, championing the power of sharing and the strength of o...
Do you have a passion for delivering transformative training that empowers frontline services? If so, Transform Your Training wants to hear from you! We are on...
The Cones Books Continue to Expand Key Knowledge to Young People!Chris was delighted to present Sharon Kaur Jandu OBE with a copy of 'Cones And Transforming Bra...
Networking, GB Update and New ConnectionsAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet...
Networking, GB Update and New ConnectionsAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet...