Are you ready to advance your career as a certified auditor? The ISO 9001 Lead Auditor IRCA course is designed to equip you with the skills and knowledge requir...
RKMS
The RKMS Quarterly Networking event for Blackpool, Wyre and Fylde is an event organised by the RKMS Group for professionals and individuals in the above areas.O...
RKMS
The Konsortia Partnership are groups of local, professional small and medium-sized (SME’s) businesses in property and construction based in Manchester and Prest...
The Konsortia Partnership
Whether you are in the early stages and just seeking information or you have been considering adoption for a while, joining us at one of our online information...
Caritas Care
Join us at the Industry Collaboration Zone at Blackburn College for an exclusive Digital Innovation and Smart Manufacturing event in partnership with IBM, 3DGBI...
Cyber Foundry - Lancaster University
NATIONWIDE COLLABORATION & SHARINGAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet up wher...
Fossdale Moss, Leyland, Lancashire, PR26 7AT
07824365105
At insight6 we are committed to helping all our clients achieve the CX factor: the surest way to retain customer loyalty, reduce costs and increase profits.
The customer experience is fast becoming the main reason a potential customer chooses your business.
I have a highly trained team of Lancashire researchers who deliver the findings when interacting with your business. We use the output from the CX reviews, coupled with our sector experience to deliver motivational training and development to staff because you do not give great service without enthused staff.
Similarly, you cannot manage what you don't measure and we map the entire journey that a customer will take before they do business with you. Our Customer Journey workshops are a vital feature of our roadmap to world-class status.
We gather on-line feedback from your customers, and provide local and national sector benchmarking data on which to assess your performance.
| Day | Open | Open time | Close time |
|---|---|---|---|
| Monday | Open | 9:00am | 8:00pm |
| Tuesday | Open | 8:00am | 11:00pm |
| Wednesday | Open | 8:00am | 11:00am |
| Thursday | Open | 8:00am | 11:00pm |
| Friday | Open | 8:00am | 11:00pm |
| Saturday | Open | 8:00am | 11:00pm |
| Sunday | Open | 9:00am | 8:00pm |
Survey of customers preparing for hospitality to reopen this weekend, particularly for restaurants and pubs. 7% preparing to immediately return to restaurants...
insight6 Lancashire
Following the launch of the Covid-19 Team Safety Checker, the data gathered across all sectors reveal that 11% of employees reported not feeling safe at work....
insight6 Lancashire
A local Customer Experience business has developed a unique solution to ensure team members can feedback their safety concerns when they return to work. “We...
insight6 Lancashire
Blackburn, UK – October 16, 2024 – Lisa Edge, founder of GB Shared, the UK’s first sustainable marketplace and supply chain register, has been honoured with a p...
GB Shared
Are you a member of GB Shared? What began as a few businesses 'sharing' in Lancashire (with Lancashare) quickly spread to 10 northern counties working more col...
GB Shared
The UK Public Sector Sales Kick Off is the premier event for businesses looking to excel in the public sector market. The Public Sector generates £6bn a year in...
Tender Response Limited
Discovering the Magic of Tender Analytics DashboardsAt a recent industry event, Tender Response unveiled their latest software: the Tender Analytics Dashboards....
Tender Response Limited
The UK Public Sector Sales Kick Off is the premier event for businesses looking to excel in the public sector market. The Public Sector generates £6bn a year in...
Tender Response Limited
At Caritas Care, we believe every child deserves a loving and stable home. That’s why we’ve joined forces with adoption agencies across the North East and Cumbr...
Caritas Care