Adoption Information Event (Online)
Whether you are in the early stages and just seeking information or you have been considering adoption for a while, joining us at one of our online information...
Whether you are in the early stages and just seeking information or you have been considering adoption for a while, joining us at one of our online information...
The Konsortia Partnership are groups of local, professional small and medium-sized (SME’s) businesses in property and construction based in Manchester and Prest...
OverviewThis webinar aims to provide participants with a comprehensive understanding of the public sector buying process, with a specific focus on governance pr...
Attending a Fostering information event is a great place to start if you want to learn about the process of becoming a foster carer.We understand that making th...
OverviewThis webinar aims to provide valuable insights into debt recovery strategies and best practices for securing timely payments on public sector contracts....
OverviewTo equip participants with the knowledge and skills needed to effectively address social value, corporate social responsibility (CSR), and sustainabilit...
Fossdale Moss, Leyland, Lancashire, PR26 7AT
07824365105
At insight6 we are committed to helping all our clients achieve the CX factor: the surest way to retain customer loyalty, reduce costs and increase profits.
The customer experience is fast becoming the main reason a potential customer chooses your business.
I have a highly trained team of Lancashire researchers who deliver the findings when interacting with your business. We use the output from the CX reviews, coupled with our sector experience to deliver motivational training and development to staff because you do not give great service without enthused staff.
Similarly, you cannot manage what you don't measure and we map the entire journey that a customer will take before they do business with you. Our Customer Journey workshops are a vital feature of our roadmap to world-class status.
We gather on-line feedback from your customers, and provide local and national sector benchmarking data on which to assess your performance.
Day | Open | Open time | Close time |
---|---|---|---|
Monday | Open | 9:00am | 8:00pm |
Tuesday | Open | 8:00am | 11:00pm |
Wednesday | Open | 8:00am | 11:00am |
Thursday | Open | 8:00am | 11:00pm |
Friday | Open | 8:00am | 11:00pm |
Saturday | Open | 8:00am | 11:00pm |
Sunday | Open | 9:00am | 8:00pm |
Survey of customers preparing for hospitality to reopen this weekend, particularly for restaurants and pubs. 7% preparing to immediately return to restaurants...
Following the launch of the Covid-19 Team Safety Checker, the data gathered across all sectors reveal that 11% of employees reported not feeling safe at work....
A local Customer Experience business has developed a unique solution to ensure team members can feedback their safety concerns when they return to work. “We...
Did you know there’s a whopping £6 billion worth of public sector contracts up for grabs each year? If you’re not tapping into this massive market, you’re missi...
Are you finding it challenging to secure the funding your organisation needs to bring your projects to life? Writing a successful grant application can be tough...
We have just released a new podcast, a discussion with Heather Carter of Revegro, ‘Growing environmental and social responsibility with CSR-A’. Revegro are a B...
Reading-based Tender Response has revealed that it is expanding its support to suppliers through innovative solutions that address sustainability reporting at b...
What is an employee ownership trust (EOT)?Employee Ownership Trusts (EOTs) were introduced by the Government in 2014 to provide a tax-efficient structure for th...
The UK Public Sector Sales Kick Off is the premier event for businesses looking to excel in the public sector market. This exclusive webinar, hosted by Tender R...