I've written before about creating a map of the different journeys customers can take through your business so you can identify any issues that may be causing y...
Navigating 2026: How UK SMEs Can Build Stability, Win More Work and Strengthen Sustainability Through Local Supply ChainsUK SMEs closed out 2025 under familiar...
March on the Move: Connecting Counties, Celebrating CommunitiesMarch has been another month of momentum for GB Shared as we continue strengthening our county‑by...
Public-sector frameworks across categories such as Marketing and Creative represent some of the highest-value, most strategically important procurement routes i...
Yes, it's yet another article from me about customer experience and journey mapping!This one's all about the impact it can have on your business - why you may t...
2026 is already reshaping how UK SMEs operate. Costs are rising, supply chains are shifting, AI is accelerating, and procurement rules have fundamentally change...