SymClean Industrial is delighted to have been awarded ISO 9001:2015 forquality management systems. Since its establishment, SymClean has always strived for quality and excellence. This accreditation underpins our commitment to delivering excellent services, supporting our employees and continuously improving.

What is ISO 9001:2015?

ISO 9001:2015 is an international standard for quality management systems. This is the high standard businesses must follow when creating, implementing and maintaining a quality management system. This standard was created by The International Organization for Standardization (ISO) to ensure business standards always meet customer needs and requirements, whilst simultaneously looking for ways to improve.

How SymClean Meets ISO 9001:2015 Standards

Quality is at the forefront of everything that SymClean Industrial and the SymClean Group do. From the consistent service we provide to our clients, to the quality of employment we offer to our valued employees, organisation and great processes are key.

ISO 9001:2015 assesses businesses on the processes they have in place which contribute towards maintaining efficiency, customer satisfaction, and compliance with industry standards and regulations.

Some of the essential functions that ISO require and assess include:

1. Product/ Service Offering - A review of the service SymClean provides to ensure it meets ISO's standard of 'high quality'. This includes the service itself, results, client testimonials, staff training and more.
2. Management - ISO assesses the quality of a business's management team to ensure focus, leadership and accountability.
3. Resources – This is an evaluation of how resources, including people, infrastructure, and facilities, are allocated to ensure the highest quality.
4. Measurement, Analysis and Improvement – ISO assesses how systems are established and maintained to ensure the effectiveness and ongoing enhancement of a system.

SymClean Industrial takes great pride in our ISO 9001:2015 certification and our adherence to its comprehensive requirements. As explained above, The ISO examines every aspect of a commercial business to ensure compliance with its high standards. Some of the ways the SymClean Group excelled in ISO testing include:

• Technology
• Supply Chain Management
• Quality Control Inspections
• Security and Confidentiality 
• Quality Management Systems
• Employee Training and Certification
• Customer Feedback and Complaint Handling
• Health and Safety Procedures (Internal and External)

Why ISO 9001:2015 is Important For Businesses

Businesses that strive towards excellence and are accredited by leaders such as ISO prove their commitment to quality. This commitment translates into fewer errors and greater consistency in what they offer. 

In terms of working with facility management suppliers, such as commercial and industrial cleaners like SymClean, it's important because accreditations like ISO 9001:2015 provide consistency and reliability. When trusting outsourced companies with the responsibility of safety, cleanliness, and operational efficiency, an ISO accreditation suggests that the suppliers follow well-defined, rigorous procedures.  

ISO-accredited companies are also compliant with regulations and legal requirements. Meaning that these suppliers can identify, assess, and mitigate potential issues effectively. Protecting your business as it minimises the chances of costly mistakes and regulatory non-compliance.

Another key element of ISO 9001:2015 is ensuring service is customer-centric. Working with an ISO 9001:2015 accredited cleaning supplier like SymClean Industrial, ensures you are working with a business driven by clients' needs, expectations, and concerns.

Finally, certified businesses are required to embrace a culture of continuous improvement. Meaning they are always looking for ways to do things better, and more efficiently. SymClean Industrial is no different. 

 When you work with such organisations, you can expect ongoing enhancements to their products or services, ensuring that they stay at the forefront of their field.

SymClean Industrial are proud to share our ISO 9001:2015 certification with you. This achievement is more than just an accreditation, it is a representation of our standards and commitment to quality and performance.  

If you are seeking a reliable facility management and hygiene supplier, SymClean Industrial can help. We work with commercial and industrial businesses around the UK supplying specialist cleaning solutions. Please get in touch or request an introduction to talk further. We offer a free no-obligation survey & quote to sites across the UK.

We are also ISO 14001:2015 certified, pleaseclick hereto find out more.