Maintaining a clean and hygienic environment is essential for any business. A clean workplace promotes a positive image to clients, ensures the health and safety of employees, and enhances productivity.

So for many reasons, it is crucial to have a reliable and competent commercial cleaning company to handle the cleaning needs of your business. Outsourcing your cleaning takes the task from you and your employees, meaning more time and more resources to spend on your primary work.

But you should still be aware of the standards you require from this cleaning company. Ensure your contractors don't start missing steps or lowering the quality, just because you've chosen them. There may come a time when you notice signs that indicate you need a new commercial cleaning company. In this blog, we'll explore some of these signs.

1. Consistently Poor Quality of Service:

   
   

   If you find that the quality of the cleaning services provided by your current cleaning company has dropped significantly, then it is time to move on.

   
   

   Poor cleaning quality can result in a dirty and unhygienic workspace, which can negatively impact your employee. If you notice that your current cleaning company is consistently cutting corners or rushing through the job, it is a clear sign that you need a new cleaning company.

   
   

2. Lack of Communication:

   
   

   Communication is key to maintaining a good relationship with any service provider, and that includes your cleaning company. If you find that your cleaning company is unresponsive to your enquiries, does not return your calls or emails, or fails to address your concerns, it is a sign that they  do not value your business.

   
   

   Good communication is essential to ensure that your cleaning needs are met, and any issues are addressed promptly.

   
   

3. No Flexibility:

   
   Your cleaning company should be flexible and adaptable to your changing needs. If you find that your cleaning company is not willing to adjust their cleaning schedule or services to suit your business's changing needs, it may be time to look for a more flexible company. A good cleaning company would prioritise your needs, be able to work around your schedule and be available when you need them.

   
   

4. High Turnover of Staff:

   
   

   We would call a high turnover of staff a red flag. High staff turnover can indicate a lack of stability and can affect the quality of the cleaning services provided. Whilst we appreciate growth and employees leaving, if your assigned cleaners are constantly new staff - the experience may not be there. New cleaners may not be adequately trained, and this can result in a decline in service quality.

   
   

5. No Attention to Detail:

   
   

   A professional cleaning company should pay close attention to detail. If you find that your current cleaning company misses spots, doesn't clean areas thoroughly, or doesn't pay attention to specific cleaning instructions, it may be time to switch to a new company. A cleaning company that takes pride in their work will pay close attention to every detail and ensure that your workspace is sparkling clean.

   
   

   The cleaning company you choose is an essential part of your business. From productivity and wellbeing of staff to the way clients will judge your space. Noticing the signs above, should be an indication that you need to address the issue with your current provider. If after this, there have been no improvements then get in contact with the professionals.

   
   

   SymClean provide a Free and No Obligation On-site survey anywhere across the UK. Find out more here - https://symclean.co.uk/on-site-surveys/