Outsourcing Key Account Management: The Secret to Unlocking Business Growth
In today’s competitive business environment, companies are looking for new ways to increase revenue and grow their customer base. One of the most effective ways...
In today’s competitive business environment, companies are looking for new ways to increase revenue and grow their customer base. One of the most effective ways...
We're hoping to be crowned Blackburn's Most Loved Tradesperson in Thebestofnorthwest's Local and Loved Awards 2023! The last we heard we were in the lead, but n...
The Procureneur club is a networking event with a difference, purely focussing on procurement, buying, sourcing and supply chain. Friday 19th May - 9.30am-12...
After 6 months of consultation Elgra Furniture Consultants has a new website. Managing director Mark Lomas said 'I'd like to thank Stephen Harvey at Froogle Med...
Adoption Social Worker Hannah talks about the rewards of helping people to grow their families through adoption… As a social worker I feel privileged to be abl...
Great Question! You may have considered for some time now the possibility of becoming a foster carer. Experience tells us that people in the contemplation stag...
In reality the first question you should ask is - “Do I understand what PR is?”
PR - or Public Relations - is one of the most effective ways to build reputation, understanding, brand awareness and most importantly, brand loyalty. PR is about understanding the brand’s messaging, WHO you are trying to target, HOW you target them and WHERE you target them.
PR can be proactive or reactive.
Proactive, as you would expect, is to get ahead with messaging, actively communicating stories, news and campaigns; a hotel announcing a new restaurant opening or a fashion brand announcing a new celebrity line. Getting the news out there before you are asked for it.
Reactive is responding - often quickly - to a topic already out there; a tech giant confirming that yes, the rumours are true, their CEO is departing or, worst case scenario, a business responding to and trying to manage bad sentiment surrounding a decision made, a poor campaign decision or allegations of legal misconduct.
How can PR activity benefit my brand?
Before we even start working with a brand, we ask them one simple question - “What does success look like for you?”.
For most brands, it’s about awareness - they need news of their new restaurant site communicated; they’re launching a new gin and a listing at Waitrose is the dream retail spot, or they have just collaborated with a Love Island star and want the news announced nationally and on social media.
The next question we ask is - “Who is your target audience?”. This helps us plan a strategy - in line with your marketing strategy - in the area where the consumer is, on the platform they use and using verbiage they understand.
Our next step is to set goals and KPI (Key Performance Indicators) - these will help us to quickly identify if a campaign is working or it needs adjustment. Success might look like a glossy page in The Sunday Times Style Magazine but if your target audience is reading Women’s Health then we will need to reassess our targets to see any impact. A key error is underestimating the power of smaller, niche publications.
We then look at channels - where are your customers getting their information, in other words WHERE can we reach them.
Examples of popular PR channels:
Podcasts - According to statistics, the number of listeners worldwide is expected to be 464.7 million this year, a 9.6% increase on 2022
TV
Traditional media - Magazines and newspapers
Social media - Instagram, Facebook, TikTok, Twitter, Pinterest…
And then we can have fun!
We can be as creative with campaigns as you dare. We can set up an OnlyFans account to launch your business as we did with a recent client, Send Noods Ramen Shop; we can fly noodles via drone into deepest Lancashire as we did for Chopstix or partner with Gemma Collins and launch a Pink FlaGINgo Gin for Zymurgorium.
Most importantly - we will listen to you, we will get to know your brand, your team, your ethos and your WHY. We will get under the skin of why you do what you do.
And then you just need to let us do what we do best - amplify your message and help you build reputation, understanding, brand awareness and brand loyalty.
NATIONWIDE COLLABORATION & SHARINGAs our share platforms have continued to grow, so too have our online meet ups! Join us for our next fortnightly meet up wher...
Are you ready to advance your career as a certified auditor? The ISO 9001 Lead Auditor IRCA course is designed to equip you with the skills and knowledge requir...
The RKMS Quarterly Networking event for Blackpool, Wyre and Fylde is an event organised by the RKMS Group for professionals and individuals in the above areas.O...
The Konsortia Partnership are groups of local, professional small and medium-sized (SME’s) businesses in property and construction based in Manchester and Prest...
Whether you are in the early stages and just seeking information or you have been considering adoption for a while, joining us at one of our online information...
Join us at the Industry Collaboration Zone at Blackburn College for an exclusive Digital Innovation and Smart Manufacturing event in partnership with IBM, 3DGBI...